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Privacy Policy

Snowland Cooling Systems LLC ("Snowland", "we", "us", or "our") recognizes the importance of protecting your privacy. This Privacy Policy describes how we collect, use, process, and protect the information you provide while using our website. This Policy applies to all current and former visitors and customers who access our website. By visiting and/or using our website, you consent to the practices described in this Privacy Policy.

 

Snowland ensures appropriate measures are in place to protect your data when it is processed—including, but not limited to, collection, recording, storage, usage, transfer, disclosure, and deletion—in compliance with applicable privacy laws.

 

INFORMATION WE COLLECT

Non-Personally Identifiable Information

Non-personally identifiable information refers to data that does not identify you as an individual. We may collect this type of information when you interact with our website.

 

This may include:

  • Your IP address

  • Browser type and version

  • Time and date of access

  • Web pages visited on our site

 

We may use technologies like cookies to enhance your browsing experience. If your browser is set to accept cookies, they may help us recognize you upon future visits. You can choose to disable cookies in your browser settings if preferred.

 

Personally Identifiable Information

To deliver our products, services, and support, we may ask you to provide personally identifiable information such as:

  • Full name

  • Email address

  • Telephone number

  • Company and/or physical address

 

We may also collect additional information during:

  • Product/service inquiries

  • Promotions or events

  • Support interactions

  • Transactions (including billing, delivery, and service records)

 

We may record your communication with our customer care or other representatives as permitted by applicable law, for service improvement and record-keeping purposes.

 

USE OF INFORMATION

Snowland does not intentionally disclose your personal information to third parties except under the following circumstances:

  • If you inquire about a product, service, or promotional offer, we may share your information with relevant Snowland representatives or partners so they can assist or respond to your request.

  • We may use your information internally for legitimate business purposes such as customer service, marketing, sales, administration, or human resources.

  • We may disclose personal information to regulatory bodies or legal authorities when required by law or regulation.

 

DATA SECURITY

Snowland implements appropriate technical and organizational safeguards to prevent unauthorized access, loss, or misuse of the data we collect. These may include secure server technologies and restricted access protocols.

 

However, please note that no online transmission is entirely secure. As such, we cannot guarantee the complete security of data transmitted via the internet and accept no liability for unintentional disclosure.

 

Some sections of our website may be password-protected. Please do not share your passwords, and refrain from attempting to access restricted areas without authorization.

 

GRIEVANCE REDRESSAL

If you have any concerns or grievances related to your data or this Privacy Policy, you may contact us at:

Email: info@snowlandgulf.com

We aim to address all grievances or discrepancies within 30 days of receiving the complaint.

 

MODIFICATIONS TO POLICY

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes have been made indicates your acceptance of the revised policy.

 

JURISDICTION AND GOVERNING LAW

Any disputes related to this Privacy Policy shall be governed by the laws of the United Arab Emirates, and the appropriate courts in the jurisdiction of Snowland Cooling Systems LLC shall have exclusive jurisdiction.

 

ACCEPTANCE OF POLICY

By using our website, you acknowledge and accept the terms set forth in this Privacy Policy, as well as any other terms of use or agreements related to our services.